Customer Reviews

Recent Reviews from our Customers

RCB Roofing IconRCB Roofing

1544 Remount Road, North Charleston

4.5 28 reviews

  • Avatar Ron R ★★★★★ 3 months ago
    Professionalism, Punctuality, Quality, Responsiveness, Value
    Thank you, Chris Parson, and your entire RCB Roofing team. Chris Parson , thank you for dealing with the insurance company. You Chris Parson and RCB Roofing did a wonderful job. Thank You so much.
  • Avatar Tristin Nettles ★★★★★ 8 months ago
    Robert, Chris and the whole team did a great job of installing a new roof at our business. It looks great, and they made the process easy. They were on time, very respectful of our space and kept in touch so that we could keep our business running while they were working. I will always recommend RCB Roofing to anyone that will listen. If you want quality work call RCB Roofing
  • Avatar M ★★★★★ 6 months ago
    I want to acknowledge the excellent service provided by the RCB team, Casey, Mark, Eric, Robert, and the roofing installers. My family greatly appreciates the entire team’s professionalism, punctuality, quality, and responsiveness in providing us with a quality roofing installation system. From beginning to end, Casey, our sales specialist, provided excellent service, and timely and courteous responses. … More He took measurements and helped me navigate the roof replacement process, including the selection and color of shingles, facia and soffit boards and followed up with clearly developed photos and descriptions of these products. Casey also provided updated estimates as I changed directions a couple of times regarding the type of shingles I wanted, He informed me of discounts. and assisted with accessing Lowe’s online financial services system. My only concern was not knowing in advance that OSB would be used instead of plywood which I preferred. Casey explained that it is a common practice these days to use OSB even for new homes. The good news is that some of the plywood is still good and not many needed to be replaced. After Casey, I acknowledge Mark, our scheduler, who got the ground ball rolling with on time delivery of the shingles and other material. There was only one glitch- - wrong color shingles, which our Project Manager, Eric, noticed immediately, made connections and the correct color shingles arrived the next day (and old ones were removed), well before they were needed by the installers. Throughout the project, Eric was there, getting on top of the roof making sure everything was installed properly. He took pictures and worked with his team throughout, keeping me informed along the way. Replacing Eric, on the last day of the project was Territorial Manager, Robert, who was equally professional working with the installers and me. Finally, the roofing installers, whose names I never knew, but whose diligence and strong work ethic left an indelible print in my mind. They showed up day after day at what seemed to be the crack of dawn and left sometimes after dark. And so it is that I recognize the nameless roofers, Eric, Robert, Mark, and of course, Casey. Because of you, my family will continue to be wedded to the Lowe’s brand. Thank you so much, we give you our highest recommendation.
    Regards,
    Mati
  • Avatar Nicholas Urbanic ★★★★★ 9 months ago
    Very easy group to work with. I signed up with RCB on a Tuesday, and they were installing my roof the following Monday. They finished the entire roof in just one day. The yard looks fantastic after they were done cleaning up. Roof looks better than expected. Thank you to Chris, Robert, and the entire crew. You guys rock!
  • Avatar Bryan Boyle ★★★★★ 7 months ago
    RCB roofing should be your choice for roofing needs in Charleston, SC. I’m a full time real estate investor and have gotten quotes from many roofing companies. RCB roofing is very competitive in pricing, has a very quick lead time, and their site supervisors are top notch. I worked with Chris Parsons who went above and beyond and was always easy to get a hold of. RCB Roofing is my go to roofing … More company in Charleston now!
  • Avatar C ★★★★★ 9 months ago
    I used RCB Roofing for my vacation home in Mount Pleasant. I’m finally in town to see it in person and I am very impressed. The day of the install Chris sent pictures and updates throughout the day. It wasn’t ideal for me having a roof done while living out of state, but we had extremely bad leaking. The pictures and updates from Chris made me feel at ease though. I definitely would recommend them, … More and I will be using them again soon for one of my rental houses in the area.
  • Avatar Derrick ★★★★★ 8 months ago
    The crew and site manager showed up on time around 7:30 and began working right away. They removed the entire roof, installed the new roof, and cleaned up in just one day. Very impressed with the quality of work. The salesman Chris came by the next day as promised and made sure the yard was spotless. Thanks again to everyone involved.
  • Avatar lisa spencer ★★★★★ 9 months ago
    Chris, thank you for your professionalism and making my first initial visit with the RCB team a good one! Thank you to Austin for being on point while overseeing the whole project, always available for any questions and updating me on the progress. Everything looks beautiful. You have great team! I would refer this company to anyone!
  • Avatar Stephen Kramp ★★★★★ a year ago
    I used RCB Roofing to replace my roof about a year ago. This is what I noticed sequentially:
    - Chris went up on my roof, when promised, to inspect and to prepare a quote.
    - He knew his business and explained his quote, in detail.
    - He agreed to re-install the existing gutters, instead of replacing them.
    - His quote was more than 20% less than the other quote. (I contacted five roofers, but only three
    … More showed up and only two quoted.)
    - He was at my house for virtually, or literally, the entire time of the installation, making sure every step in the process was performed properly.
    - After the crew left, he combed the site making sure everything was cleaned up perfectly.
    - The job looks perfect, on time, and as promised.
    Note: The job looked very easy, but with a 120 year old house and replacing all of the plywood, and some of the support structure, it was less than perfectly straight forward. (And I wasn't charged extra for some of the additional support work that was needed.)
    There was no part of the process that was handled less than professionally and perfectly. I would not hesitate to use, or to recommend to a friend, RCB Roofing and Chris again.
  • Avatar Tillman Millhouse ★★★★★ 11 months ago
    Chris and Mason the project Manager was awesome from start to finish they were there the entire time. My hats off to the crew because it was soo hot but they never stopped working until the job was completed. If you are in need of a new roof, I highly recommend RCB Roofing because they are so professional and treat your home like it's their own. Clean up was amazing.... Chris always answered … More any and all of my questions before I decided to hire RCB Roofing and believe me I had a million questions..... Great and professional company.... my wife and I are very happy and satisfied with the entire project.......
  • Avatar Edward Brockington ★★★★★ 9 months ago
    RCB Roofing does high quality work. They are very professional and responsive to my calls. They walked me through a step by step process of getting a new roof. I highly recommend RCB Roofing for your new roof.
  • Avatar Charlie Moore ★★★★★ 11 months ago
    I have a great experience with getting a new roof from RCB. Chris did an awesome job explaining all the options and had a lot of great of recommendations. The pricing was fair and the work was thorough, I would defiantly recommend this company.
  • Avatar Bryan Philip ★★★★★ a year ago
    RCB roofing did a great job - very pleased with all aspects of the project - would recommend to others. Chris Parsons made the whole process go so smoothly - he is a great asset to the company. Five star rating from me!
  • Avatar Alex Arnett ★★★★★ a year ago
    I had a really fantastic experience working with RBC for my roof replacement. Chris was professional and easy to work with. The whole job was done exactly on schedule and I couldn’t be happier with the final product.
  • Avatar Alyssa Anderson ★★★★★ a year ago
    These guys did a great job on our roof, we could not be happier with our experience! Chris and Robert were professional throughout the entire process. The crew replaced our entire roof in just one day, as promised. The roof looks better than we ever imagined, thank you RCB!!!
  • Avatar Jenna Duvall ★★★★★ a year ago
    The team was very professional. The site manager kept me abreast of the work as it was being done. Walked the property with me and answered all my questions. The crew obviously work well together and were very proficient with the work. A new roof in a day, wow!
  • Avatar Lisa Ihnken ★★★★★ a year ago
    Great follow up and timely installation from a professional team. Thanks for the new roof!
  • Avatar Colleen Schmitt ★★★★★ a year ago
    Replaced damaged wood where needed. Was fair in price. The clean up was wonderful. Would recommend highly.