Customer Reviews
Recent Reviews from our Customers
RCB Roofing
1876 Defoor Avenue Northwest STE 7, Atlanta
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My local Lowe’s Store connected me with RCB Roofing for my roof replacement project. Chris Parsons provided me with a competitive quote, and his professionalism and communication skills helped me decide to go with RCB. He was helpful and patient in walking me through the process of securing a discount with a Lowe’s credit card.
Cody Cowan was the project manager. When the project was delayed due to … More unforeseen circumstances, he recruited extra manpower and the estimated two-day job was completed in only one day. He was attentive to our comments and questions along the way, and went above and beyond in addressing all of our concerns.
Thank you Chris, Cody, and RCB Roofing. Well done! Highly recommended! -
Holly was great to work with. Offering different financial options through Lowes. Several options to fit different budgets. Being available when I had questions even on the actual work day, and reassuring me that it was normal. When they were finished, it was a wonderfully well executed roof that looks so much better than the replaced one. Thank you for your understanding. 😉 I would definitely … More recommend them if you're looking to have your roof replaced.
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Cody was very professional, ran the crew on-site professionally. Communication was great and attention to details on roof through start to finish were very pleasing . He definitely is your go to guy . Definitely deserves a bonus !!!!!! Thank you Cody Cowan for the great hospitality shown by you and the hospitality. Would recommend 10 out of 10 . Great job !!!!
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RCB replaced my shingled roof. Rarely do you have a project go so well from initial contact to completion. The knowledge and professional approach of the representative (Holly) was the deciding factor. To have a roof completely replaced with high quality work and first quality materials in 1.5 days was amazing. Project manager (Tom) was attentive to detail and the roofing crew's proficiency and … More work habits were great. RCB, as a Lowe's preferred vendor, had a very easy portal to view the detailed contract specifications and make payments. Project was done promptly and with quick response to any questions I had. RCB was not lowest bid, but I have no doubt I easily received the best value.
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From start to finish these guys were the best. They helped me thru the entire process of choosing the right roof for my house, getting the financing I needed and scheduling the job. From Steve Thomas, whom was my first contact to Ben the site supervisor to the installers whom I'm sorry to say I don't know their names (except for Shorty the crew leader) were very professional and worked very … More hard to put a beautiful roof on my. My thanks to everyone that was here.
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Cody Cowan was an excellent supervisor and project manager. Kept crew busy and constantly demanded great work! Thanks!
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I called RBC Roofing to inspect my roof, and Chris Boynton, the Director of Training went out of his way to give me a visit on his way to the office. He was knowledgeable, efficient and very professional. I would not hesitate to recommend RCB Roofing to anyone. Very pleased.
Robert Strickland -
RCB roofing entire staff to include Chris, Robert and their entire crew were awesome from beginning until the completion of the project. We were informed of every detail in preparation of our roof installation.
The crew arrived earlier than scheduled and they worked diligently until the project was done. The crew clean up was amazing. They left our property the same way that they found it. No trash, … More nails or debris.
Job well done and we are completely satisfied. We will be more than happy to work with RCB Roofing again and would highly recommend them to anyone needing roofing services. -
RCB is the way to go!!! Holly was incredibly helpful! She went above and beyond from start to finish and kept me in the loop throughout the whole process! Hands down best value, quality work, and service out there!!! We had a 20 year old roof that was beyond repair and their quote for a total roof install was several thousands less than another local roofing company. The crew was on time, professional, … More and did an amazing job! Not to mention, my yard and driveway were spotless when they left. My wife and I couldn’t be happier with the work done by RCB!
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I’ve never used this business, however I called them today about a sign put in front of my home with a sign for a company I had used. The owner was very apologetic and explained this is not how things are normally done. He told me I could take the sign down and didn’t hesitate to try to find out who had placed the sign. After several minutes we realized we both know who placed the sign and it has been … More rectified. I may not need a roof now but if I ever move this will be a company I consider based on the owners professionalism.
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I used RCB Roofing to replace my roof several months ago. This is what I noticed sequentially:
- Chris went up on my roof, when promised, to inspect and to prepare a quote.
- He knew his business and explained his quote, in detail.
- He agreed to re-install the existing gutters, instead of replacing them.
- His quote was over 20% less than the other quote. (I contacted five roofers, but only three … More showed up and only two quoted.)
- He was at my house for virtually, or literally, the entire time of the installation, making sure every step in the process was performed properly.
- After the crew left, he combed the site making sure everything was cleaned up perfectly.
- The job looks perfect, on time, and as promised.
Note: The job looked very easy, but with a 120 year old house and replacing all of the plywood, and some of the support structure, it was less than perfectly strait forward. (And I wasn't charged extra for some of the additional support work that was needed.)
There was no part of the process that was handled less than professionally and perfectly. I would not hesitate to use, or to recommend to a friend, RCB Roofing and Chris again. -
I was most impressed by the level of communication between all parties involved in this roof replacement project. From the beginning, I felt valued as a customer and was treated with respect. I received courteous service from Trina, Shawn (Sean?) and Mark during each and every phone call. Not only did the items required for the job show up as scheduled, on the day the installation was commencing, … More I was witness to one of the most organized group of employees that I have ever had the pleasure of meeting. They went above my expectations by cleaning the gutters (which I had not even considered until they were here) in order to install the new drip edges around the perimeter of the roof. Any place they came upon weak or rotting support structure, it was pointed out and repaired to ensure the roofing materials being used did not "sag" or create future issues (that might have resulted in leaks or collapse, even). Finally, because we had erred on the side of caution and ordered more of the decking than was needed to place the shingles, we were given a refund for all unused materials. Lastly, and to their credit, knowing that I was a Veteran - they were able to not only provide information regarding a rebate (Sponsored by GAF), but helped me to fill the paperwork out over the phone (a great convenience for myself and my wife). If you want better than the best, start with Lowe's - and hope you get to work with RCB Roofing.
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We are a dumpster vendor for RCB and Piedmont roofing. They have always been very respectful and responsible when it comes to payments and the care of our bins. We absolutely love doing business with them and hope to continue to work with them throughout the future.
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Start to finish communication was excellent , clean up too.
